Refund Policy

No refund is guaranteed for payments made during the maintenance period.

Databundles Store is currently undergoing maintenance. Customers are strongly advised not to make purchases during this period. Any customer who voluntarily proceeds with a purchase while this notice is active acknowledges that the purchase is made at their own risk.

Refunds are not guaranteed for payments made during the maintenance period. Any refund request will be subject to the applicable terms and circumstances of the transaction.

Payments successfully received during the maintenance period will be recorded and carried forward toward fulfillment of the customer's purchased service when Databundles Store becomes fully operational. Such payments are generally retained as credit or order value against the bundle purchased, rather than refunded.

• A payment received during maintenance does not create an immediate delivery obligation.
• A delay in delivery during maintenance does not automatically entitle a customer to a refund.
• Refund requests are not automatic and are reviewed individually against the circumstances of the transaction.

When the service is fully operational, refund consideration applies only where a payment was confirmed as successful and the corresponding bundle was not delivered and cannot be delivered. Bundles already delivered to the number provided at checkout are not refundable.

A bundle delivered to a number entered incorrectly by the customer is not refundable, as the service was rendered as instructed.

Refund enquiries should be sent to officialup2ughana01@gmail.com with your order number, mobile number, amount and payment reference. Submitting a request does not guarantee a refund.