Terms & Conditions

These Terms govern your use of Databundles Store (operating as up2uGhana). By using the website or completing a transaction, you accept these Terms. If you do not accept them, please do not use the service.

Databundles Store is currently undergoing maintenance. Customers are strongly advised not to make purchases during this period. Any customer who voluntarily proceeds with a purchase while this notice is active acknowledges that the purchase is made at their own risk.

• The customer has been warned about the maintenance through this notice, which is displayed clearly on the website.
• Proceeding with a transaction after seeing the warning constitutes acceptance of the maintenance-related risk.
• Databundles Store does not guarantee immediate delivery, or any delivery timeframe, during maintenance.
• All payments made during this period are subject to these maintenance terms.
• No automatic refund is created merely because a customer purchased during maintenance.
• Payments successfully received during the maintenance period will be recorded and carried forward toward fulfillment of the customer's purchased service when Databundles Store becomes fully operational.
• A customer cannot claim they were unaware of the maintenance, as the warning is clearly displayed on the website.

A payment successfully received during this period is not treated as an immediate service or delivery obligation. Customers who do not wish to accept these risks should wait until the service is officially announced as fully operational before making a purchase.

You are responsible for entering the correct mobile number and selecting the correct network and bundle. Once a payment is processed, an order is treated as submitted with the details you provided. We are not responsible for a bundle delivered to a number you entered incorrectly.

Payments are processed by our third-party payment provider. Prices are shown in Ghana Cedis and are payable in full at checkout. A payment is only recognised once our provider confirms it as successful.

Under normal operation, bundles are delivered electronically after a successful payment. During maintenance, normal delivery timelines do not apply and no delivery timeframe is guaranteed. See the Delivery Policy for details.

Refunds are not guaranteed for payments made during the maintenance period, and cancellation is not guaranteed once a payment has been successfully processed. See the Refund Policy and Cancellation Policy, which form part of these Terms.

Purchasing without an account is permitted. If you create an account, you are responsible for keeping your credentials secure and for activity carried out under your account.

• Do not use the service for fraudulent, unlawful or abusive activity.
• Do not attempt to interfere with, probe or disrupt the website or its systems.
• Do not resell or misrepresent the service in a way that misleads other customers.

To the extent permitted by law, our liability in connection with any transaction is limited to the value of that transaction. We are not liable for network outages, delays caused by mobile networks or payment providers, or losses arising from purchases made during the maintenance period after the warning has been displayed.

We may update these Terms, including when the maintenance period ends. The version published on this page applies to your transaction. Questions can be sent to officialup2ughana01@gmail.com.